To recharge your Landline number, follow these simple steps:

1. Initiate an EFT using the following bank account details:

   
   
   • Account Name: Rb Telecoms Ltd
   • Bank Name: FNB
   • Account Number: 62480368218
   • Branch Code: 256755

2. For the transaction reference, please use your landline number.

3. After completing the EFT, please send your proof of payment via WhatsApp to 012 054 7268.

This will ensure that your payment is correctly allocated to your account. Please note that the processing time may vary depending on your bank.

You can conveniently pay the activation fee right here on our website. We accept payments through Electronic Funds Transfer (EFT) or you can simply use your bank card. Follow the easy steps to order and make your secure payment. Should you encounter any issues, feel free to reach out for assistance.

Yes, our system allows you to receive unlimited incoming calls. If you are on a call and cannot answer incoming calls, our auto attendant system will be required. An auto-attendant acts as a virtual receptionist and can place calls onto a pre-determined holding message, allowing for multiple callers to be placed in a virtual queue. We recommend providing a customised “on hold” message for your clients while they wait to speak to you, ensuring they understand that you will answer shortly, as well as passing on relevant marketing information to the waiting callers.

Once your payment is processed, you can expect to receive your landline number in as little as three hours. We understand the importance of quick and efficient service, and we strive to ensure our customers feel secure and valued throughout the entire process.

The user experience is simple and intuitive. You can make and receive calls on any compatible IP desktop telephone, your smartphone or PC, or any combination of these devices. If using the softphone PC-based extension, we recommended purchasing a simple, hands-free headset to ensure a high-quality end-user experience.